- Floral
Frequently Asked Questions
How much is shipping?
Enjoy free shipping on orders over R400. If you make a smaller order, shipping will be calculated at checkout based on your location.
When will I receive my item?
Delivery takes 2-4 business days, and you'll receive email updates every step of the way—from order confirmation to dispatch and delivery. Have questions? Reach out to us anytime at care@esscential.co.za
Can I change or return my item?
We want you to love your scent! If your fragrance isn’t the perfect match, we offer free exchanges—just let us know within 7 days of receiving your order. To request an exchange, email us at care@esscential.co.za, and we’ll get it sorted for you quickly and easily.